Privacy Policy

1. Introduction

pkr98 ("we", "us", "our" or the "Operator") is committed to protecting the privacy and personal data of all users ("you", "User" or "Player") of the pkr98 platform (https://pkr98.cam). This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, how long we retain it and what rights you have in relation to your personal data.

This policy applies to all users who access or use the pkr98 website, mobile site or any associated platform services, including users from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations across Pakistan.

By creating an account or continuing to use pkr98, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this policy, you should not use the platform.

2. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that can identify you as an individual, directly or indirectly, including your name, date of birth, email address, mobile number, CNIC number, IP address and transaction history.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, alteration or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, the Operator of pkr98.
• "Data Processor" means any third party that processes personal data on behalf of the Data Controller (e.g., KYC verification service providers, payment processors, analytics providers).
• "Cookies" means small data files stored on your device by your web browser that help the platform remember information about your session and preferences.
• "KYC" (Know Your Customer) means the identity verification process used to confirm your identity, age and address, typically requiring submission of a CNIC or passport and supporting documents.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register an account, complete KYC verification, make a deposit or contact our support team, you provide us with personal data including but not limited to:

Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC number, passport number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communications, support, legal notices
Identity Documents	CNIC scan, passport scan, proof of address, selfie/liveness image	KYC and AML compliance verification
Financial Data	Payment method details, deposit amounts (PKR), transaction history, withdrawal requests	Payment processing, fraud prevention, AML compliance
Account Data	Username, password (hashed), account preferences, betting history	Account management, platform personalisation

3.2 Data Collected Automatically

When you access or use pkr98, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location;
• Device type, operating system and browser type/version;
• Pages visited, time spent on pages, features used and navigation patterns;
• Session data including login timestamps, session duration and logout events;
• Bet placement records, game activity logs and transaction timestamps.

3.3 Data from Third Parties

We may receive personal data about you from third-party service providers in limited circumstances, including:

• KYC verification providers who confirm the authenticity of your identity documents;
• Fraud detection services that flag suspicious account activity or payment patterns;
• Analytics providers who supply aggregated, anonymised usage insights to help us improve the platform.

4. How We Use Your Personal Data

pkr98 processes your personal data for the following purposes:

• Account management: Creating, maintaining and securing your pkr98 account, including authentication and access control;
• Identity verification (KYC): Confirming your identity, age and residential address to comply with anti-money laundering and responsible gambling obligations;
• Payment processing: Processing deposits, withdrawals and associated transaction records in PKR;
• Fraud prevention and security: Detecting, investigating and preventing fraudulent activity, money laundering, bonus abuse and unauthorised account access;
• Responsible gambling: Monitoring gaming patterns to identify potential problem gambling behaviour and applying any self-imposed limits or exclusions you have set;
• Customer support: Responding to your queries, resolving disputes and providing technical assistance;
• Legal and regulatory compliance: Meeting obligations imposed by applicable laws, including anti-money laundering (AML) rules, record-keeping requirements and cooperation with lawful authority requests;
• Platform improvement: Analysing anonymised usage data to improve the platform's performance, features and user experience;
• Communications: Sending you service-related notifications, security alerts and, where you have consented, promotional communications about relevant offers on pkr98.

5. Legal Basis for Processing

Where applicable data protection law requires us to identify a legal basis for processing your personal data, we rely on the following:

• Contractual necessity: Processing required to fulfil our contractual obligations to you — including account management, payment processing and KYC verification;
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering legislation and obligations to cooperate with competent authorities;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gambling monitoring and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Where you have given explicit consent — for example, for receiving optional promotional communications. You may withdraw consent at any time by contacting support.

6. Data Sharing and Disclosure

6.1 Service Providers (Data Processors)

We share personal data with carefully selected third-party service providers who process data on our behalf solely for the purposes described in this policy. These include KYC and identity verification providers, payment processing partners, IT infrastructure and hosting providers, fraud detection services and customer support platforms.

All third-party processors are contractually obligated to process your data securely, only for the purposes specified, and in accordance with applicable data protection requirements.

6.2 Payment Rail References

pkr98 may reference familiar Pakistani payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah as illustrative examples of payment options. These references are contextual only. The Operator does not share your personal data with these payment providers beyond what is technically necessary to process a specific transaction, and only where such a payment channel is operationally available. These providers do not endorse, sponsor or support pkr98.

6.3 Legal and Regulatory Disclosures

We may disclose your personal data to competent authorities, law enforcement agencies, courts or regulators where we are legally required to do so — for example, in connection with anti-money laundering investigations, fraud inquiries or court orders. We will notify you of any such disclosure where we are legally permitted to do so.

6.4 What We Do Not Do

7. Cookies and Tracking Technologies

pkr98 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser. We use the following categories of cookies:

• Essential Cookies: Required for the platform to function — including session authentication, login state and security tokens. These cannot be disabled without disrupting core functionality.
• Performance Cookies: Collect anonymised data on how users navigate the platform, which pages are visited most frequently and where errors occur. Used solely to improve platform performance.
• Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics Cookies: Third-party analytics tools may place cookies to help us understand aggregate traffic patterns. Data collected is anonymised and not linked to individual identity.

You can manage non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the pkr98 platform.

8. Data Security

pkr98 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Hashed storage of passwords — passwords are never stored in plain text;
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Regular security assessments and infrastructure monitoring;
• Secure HTTPS-only document upload portals for KYC verification.

Despite our measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify you without undue delay where required by applicable law.

9. Data Retention

pkr98 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our general retention principles are as follows:

• Active account data: Retained for the duration of your account's existence and for a defined period thereafter to satisfy post-closure compliance requirements;
• KYC and identity documents: Retained for the period required by applicable anti-money laundering laws, which may extend beyond account closure;
• Transaction records: Retained for a period consistent with financial record-keeping obligations and applicable AML regulations;
• Support and communications records: Retained for a reasonable period to facilitate dispute resolution and quality assurance;
• Anonymised analytics data: May be retained indefinitely as it cannot be linked back to individual users.

When personal data is no longer required, we will delete or anonymise it in a secure manner.

10. Your Rights in Relation to Your Personal Data

Depending on applicable data protection law in your jurisdiction, you may have the following rights in relation to your personal data held by pkr98:

• Right of access: You have the right to request a copy of the personal data we hold about you;
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing: You may request that we limit how we process your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or a contract, you may request that we provide your data in a structured, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to object: You may object to processing based on legitimate interests, including profiling, in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request.

11. Children's Privacy and Underage Access

pkr98 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18 — or the higher minimum age required by the operator's license jurisdiction. If you are under the applicable minimum age, you must not register an account or use the platform.

If we discover that we have inadvertently collected personal data from an underage user, we will delete that data immediately, close the associated account and, where applicable, report the matter to relevant authorities.

Parents and guardians who believe that a minor may have registered on pkr98 should contact us immediately at [email protected].

12. International Data Transfers

The pkr98 platform operates internationally and your personal data may be processed in countries outside Pakistan. Where your data is transferred to countries that may not offer equivalent levels of data protection to those in your home jurisdiction, we take steps to ensure appropriate safeguards are in place — including contractual protections with data processors and service providers.

By using pkr98, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan as necessary for the operation of the platform and the fulfilment of our services.

13. Changes to This Privacy Policy

pkr98 may update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or platform functionality. The revised policy will be published on this page with an updated "Last Updated" date.

Your continued use of pkr98 following the publication of any changes constitutes your acknowledgement of the updated policy. We encourage you to review this page periodically to remain informed about how we handle your personal data.

14. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact our team:

Email: [email protected]

Support is available 24/7. Please mark any data-related enquiries clearly (e.g., "Data Access Request" or "Privacy Enquiry") so we can route your message to the appropriate team.